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Objective

¡@¡@Seeking a challenging environment that leverages on my vast logistics experience to further excel in the arena of Supply Chain Management.

¡@¡@Personal Particular
¡@¡@
¡@¡@Name:  Judy Jiang 

¡@¡@Date of Birth :   05 Jan 1971

¡@¡@Marital Status :  Married

¡@¡@Residential Address: Shanghai PuDong

¡@¡@Mobile contact: 1361234567

¡@¡@E-mail:     11111@yahoo.com.cn                    

¡@¡@Professional Profile

¡@¡@ Analytical problem-solving abilities

¡@¡@Able to react comfortably and quickly in changing environment

¡@¡@Fast learning capability and agility under pressure

¡@¡@Effective leadership and team-building skills

¡@¡@Solid English communication and interpersonal skills

¡@¡@Computer literate

¡@¡@Professional Experience

¡@¡@2004.5 – 2005.7   ******(China) Ltd. (Shanghai Marketing Organization)

¡@¡@Position: Supply Chain Manager

¡@¡@Role & Responsibilities:

¡@¡@ Inventory  planning and control

¡@¡@1. Steer the inventory planning and purchasing process to achieve the inventory accuracy, minimize obsolescence, ensure a high level of product availability, and maintain inventory turnover speed

¡@¡@2. Implement the necessary actions to minimize slow-moving, expired items and inventory shortages in order to maintain a profitable inventory balance

¡¡¡¡ Order processing

¡@¡@1. Execution of order management process to achieve the planned Customer Perfect Order (CPO) rate, maximize On Time Delivery, and minimize order information discrepancies.

¡@¡@2. Order trace & tracking system setup for accurate information flow.

¡@¡@3. Completed the order centralization project / initiatives in Nov 2004.

¡@¡@4. Special solution from goods package, order follow up to delivery service level for key account or remote customer.

¡@¡@3rd party logistics provider selection and management

¡@¡@1. Work with 3rd party logistics providers and custom brokers to improve the inbound and outbound efficiency.

¡@¡@2. Deliver service level improvement continuously.

¡@¡@3. Monthly KPI review with 3PL

¡@¡@4. Completed ChengDu warehouse and transportation outsourcing project / intiatives in Nov 2004.

¡@¡@ Optimization of transportation, warehousing, and order processing in terms of cost, lead time, and safety to ensure logistics quality and reduce total fulfillment costs.

¡@¡@ SAP/H2 project SCM model implementation and support to comply with the common processes.

¡@¡@ Train and develop departmental personnel to provide a consistent level of service in accordance with company policy and ISO 9001 standards

¡@¡@Conduct Monthly EMT meeting review on all operational matters 

¡@¡@ Team management of 10 crews

¡@¡@KPI:   CPO( Customer perfect order):     1st  half of 2004 81.5%     2nd half of 2004 88.9%

¡@¡@ FFM(Fulfillment cost/net sales):     1st half of 2004 6.4%       2nd half of 2004 6.0%

¡@¡@2002.1 – 2004.5   ****** (China) Ltd.( Zhanjiang manufacturing plant)

¡@¡@Position: Customer Service Manager

¡@¡@Role & Responsibilities:

¡@¡@Export and Domestic order processing.

¡@¡@1. Coordinate among Purchasing Department, Warehouse, Production Units, Quality Department, Financial Department, Customs Clearance unit for on time deliveries.

¡@¡@2. KPI:  SOT(Shipped on time):  2002  96.1%,  2003  96.65%,  2004.6  97.45%

¡@¡@ Supply Backorder:       2002   1.4%,  2003    1.24%,  2004.6    0.84%

¡@¡@3. Internal and external communication to ensure proper update and accurate information flow.

¡@¡@4. Prepare for all Export and Domestic delivery documents.

¡@¡@5. Improve the process of export documentation, no customer complaint from Apr.2002.

¡@¡@6. Forwarders communication and management for quality, on time and lowest cost delivery.

¡@¡@ Organize Customer Service Meeting twice/week.

¡@¡@Customer Complaints Handling.

¡@¡@Sales report issuing for the management team.

¡@¡@Team management of 4 crews.

¡@¡@Completed a project on export freight cost in 2002, which resulted in a use of a new forwarder for special products export that helps to shorten delivery time at a lower cost.  This resulted in special products export sales return to be increased from 2.1Million USD in 2002 to 3.5MillionUSD in 2003.

¡@¡@2001.6-2001.12:     Hilti (China) Ltd ( Zhanjiang manufacturing plant)

¡@¡@Position: Warehouse Manager

¡@¡@Role & Responsibilities:

¡@¡@On time goods transferring. 

¡@¡@Stock accuracy controlling. The level of inventory accuracy was maintained over 99%.  
 
¡@¡@ Cycle count controlling.

¡@¡@ First in and First out principle controlling. The accuracy of FIFO was 100%.
 
¡@¡@ Team management of 7 crews.

¡@¡@1999.10-2001.5    China North Industries Zhanjiang Corp. 

¡@¡@Position: Business Representative

¡@¡@Role & Responsibilities:

¡@¡@Attending Guangzhou Fair 4 times as the Business Representative.

¡@¡@Familiar with the procedure of import and Export.

¡@¡@Familiar with foreign trading.

¡@¡@1998.1-1999.10    Guangdong SAPOE Enterprise Group Corp. 

¡@¡@Position: Fax machine department manager

¡@¡@Role & Responsibilities:

¡@¡@ Distribution and stock replenishment of fax machines for 18 branches all over China.

¡@¡@Fax machines spare parts and consuming material stock Management.

¡@¡@ Customer Complaints Handling.

¡@¡@ Team management of 11 crews.

¡@¡@1996.3-1997.12 Beijing Branch of Guangdong SAPOE Enterprise Group Corp.

¡@¡@Position: Sales stuff, Sales Manager

¡@¡@Role & Responsibilities:

¡@¡@ Marketing supervision of Beijing, Tianjin, Hebei and Shanxi of copier, fax machine, duplicator and consuming material. Top seller in Beijing Brach, was promoted to be sales manager after just 6 month’s sales job. 

¡@¡@ Team management of 10 crews

¡@¡@1992.11-1996.2 Guangdong SAPOE Enterprise Group Corp       

¡@¡@Position: English Translator

¡@¡@Role & Responsibilities:

¡@¡@Translation of technical materials.

¡@¡@ Technical documents filing management.

¡@¡@1990.9-1992.10 Qinhuangdao Audio Video Researching Institute 

¡@¡@Position: English Translator

¡@¡@Role & Responsibilities:

¡@¡@Translation of technical materials.

¡@¡@Technical documents filing management.

¡@¡@Education & Training

¡@¡@1987-1990   Hebei TV University  
                  ¡@¡@¡@ Majoring:  English

¡@¡@1999-2000   South China Science & Engineering University
                 ¡@¡@¡@ MBA Course

¡@¡@2002-2005   Beijing Foreign Studies University
                   ¡@¡@    Majoring: English

¡@¡@Management¡A Communications Skills Training in Hilti

¡@¡@1. Supply Chain training in Hilti.

¡@¡@2. “3C” (Customer, Competence, Concentration) training in Hilti.

¡@¡@3. “Red Thread” training in Hilti

¡@¡@4. “Large Account Management Process” training in Hilti

¡@¡@5. “Successful Sales Strategy” training in Hilti

¡@¡@6. “Logistics Best Practice” training in Hilti

¡@¡@Other Experience

¡@¡@Good knowledge of IT application. Microsoft Office suite, Microsoft Project, Microsoft Visio.

¡@¡@Experience in evaluating Management System to suit operations needs, this includes specifications and selection.

¡@¡@References

¡@¡@References are available on request.